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Privacy Policy

Privacy Policy of Cardinal Integrated Services Ltd

Cardinal Integrated Services Ltd collects some Personal Data from its Users.

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Owner and Data Controller

Cardinal Integrated Services Ltd Limited,
Unit 28 & 29, Trafalgar House

223 Southampton Road,
Waterlooville,
PO7 7YH

Owner contact email: office@cardinalintegratedservices.co.uk

Types of Data collected

Cardinal Integrated Services Ltd collects various types of Personal Data, either directly or through third parties, including: Usage Data, Trackers, first name, last name, company name, email address, number of users, city, postal code, device information, session statistics, latitude (of city), longitude (of city), and browser information.

Detailed information about each type of Personal Data collected is provided in the relevant sections of this privacy policy or through specific explanations shown prior to data collection.

Personal Data may be provided directly by the User or, in the case of Usage Data, collected automatically when using Cardinal Integrated Services Ltd’s services.

Unless otherwise stated, all data requested by Cardinal Integrated Services Ltd is mandatory. Failure to provide this data may prevent Cardinal Integrated Services Ltd from delivering its services. If Cardinal Integrated Services Ltd indicates that some data is optional, Users are free to withhold it without affecting the availability or functionality of the service.

Users who are unsure about which Personal Data is required can contact the Owner for clarification.

The use of Cookies, or other tracking tools, by Cardinal Integrated Services Ltd or third-party service providers aims to deliver the requested services, in addition to any other purposes outlined in this document and the Cookie Policy.

Users are responsible for any third-party Personal Data they obtain, publish, or share through Cardinal Integrated Services Ltd.

Mode and place of processing the Data

Methods of processing

The Owner implements appropriate security measures to protect against unauthorised access, disclosure, modification, or destruction of Data.

Data processing is conducted using computers and/or IT-enabled tools, in accordance with organisational procedures and methods directly related to the purposes outlined. In addition to the Owner, certain individuals involved in the operation of Cardinal Integrated Services Ltd (such as administration, sales, marketing, legal, and system administration teams) may have access to the Data. External parties, including third-party technical service providers, mail carriers, hosting providers, IT companies, and communications agencies, may also have access to the Data if appointed as Data Processors by the Owner. The Owner can provide an updated list of these parties upon request.

Place

Data is processed at the Owner’s operating offices and any other locations where the parties involved in the processing are based.

Depending on the User’s location, data transfers may involve sending the User’s Data to a country outside of their own. For more information about where such Data is processed, Users can refer to the section detailing the processing of Personal Data.

Retention time

Personal Data will be processed and stored for as long as necessary to fulfil the purpose for which it was collected.

The purposes of processing

The User’s Data is collected to enable the Owner to provide its Service, meet legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect fraudulent or malicious activity, and for the following purposes: displaying content from external platforms, contacting the User, and analytics.

For detailed information on how Personal Data is used for each purpose, the User can refer to the section titled “Detailed Information on the Processing of Personal Data.”

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and for the use of the following services:

Analytics

The services listed in this section allow the Owner to monitor and analyse web traffic, and can be used to track User behaviour.

Google Analytics 4 (Google Ireland Limited)

Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilises the Data collected to track and examine the use of Cardinal Integrated Services Ltd, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualise and personalise the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data centre or server. Users can learn more by consulting Google’s official documentation.

In order to understand Google’s use of Data, consult Google’s partner policy.

Personal Data processed: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data.

Place of processing: Ireland – Privacy Policy – Opt Out.

Contacting the User

Contact form (Cardinal Integrated Services Ltd)

By completing the contact form with their information, the User grants Cardinal Integrated Services Ltd permission to use these details to respond to inquiries, quote requests, or any other type of request specified in the form’s header.
Personal Data processed: company name, email address, first name, last name.

Displaying content from external platforms

This service enables Users to view content hosted on external platforms directly on Cardinal Integrated Services Ltd’s pages and interact with it.

Even if Users do not interact with the service, it may still collect web traffic data for the pages where it is integrated.

Google Fonts (Google Ireland Limited)

Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows Cardinal Integrated Services Ltd to incorporate content of this kind on its pages.

Personal Data processed: Trackers; Usage Data.

Place of processing: Ireland – Privacy Policy.

Cookie Policy

Cardinal Integrated Services Ltd uses Trackers. To learn more, Users may consult the cookie policy.

Further Information for Users

Legal basis of processing

The Owner may process Personal Data related to Users if any of the following conditions apply:

  • Users have given their consent for one or more specific purposes.
  • Providing the Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations.
  • Processing is required to comply with a legal obligation to which the Owner is subject.
  • Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner.
  • Processing is necessary for the legitimate interests pursued by the Owner or a third party.

The Owner is happy to provide clarification regarding the specific legal basis for the processing, including whether the provision of Personal Data is a statutory or contractual requirement, or necessary to enter into a contract.

Further information about retention time

Personal Data will be processed and stored for as long as necessary to fulfil the purpose for which it was collected. Specifically:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the contract is fully executed.
  • Personal Data collected for the Owner’s legitimate interests will be retained for as long as needed to achieve those purposes. Users can find specific details about the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner directly.

The Owner may retain Personal Data for a longer period if the User has given consent for such processing, provided that consent is not withdrawn. Additionally, the Owner may be required to retain Personal Data for a longer period if necessary to fulfil a legal obligation or comply with an authority’s order.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users have the right to exercise certain rights regarding their Data processed by the Owner. Specifically, Users are entitled to the following rights, subject to applicable law:

  • Withdraw Consent: Users can withdraw their consent at any time if they previously gave consent for the processing of their Personal Data.
  • Object to Processing: Users can object to the processing of their Data if the processing is based on a legal basis other than consent.
  • Access Data: Users have the right to confirm whether their Data is being processed by the Owner, to receive information about the processing, and to obtain a copy of the Data being processed.
  • Verify and Rectify: Users can verify the accuracy of their Data and request it be updated or corrected.
  • Restrict Processing: Users have the right to restrict the processing of their Data. In such cases, the Owner will only store the Data, not process it for any other purpose.
  • Delete Data: Users can request the deletion or removal of their Data from the Owner’s records.
  • Data Portability: Users can request their Data in a structured, commonly used, and machine-readable format and, if technically feasible, have it transmitted to another controller without any hindrance.
  • Lodge a Complaint: Users have the right to file a complaint with the relevant data protection authority.

Users are also entitled to know the legal basis for any Data transfers to countries outside the European Union or to international organizations governed by public international law or established by multiple countries, such as the UN, as well as the security measures taken by the Owner to protect their Data.

If such a transfer occurs, Users can find more details in the relevant sections of this document or contact the Owner using the information provided in the contact section.

Details about the right to object to processing

When Personal Data is processed for a public interest, in the exercise of official authority vested in the Owner, or for the legitimate interests pursued by the Owner, Users may object to such processing by providing a reason related to their particular situation to justify the objection.

However, Users should be aware that if their Personal Data is processed for direct marketing purposes, they can object to this processing at any time, free of charge, and without needing to provide any justification. If the User objects to processing for direct marketing, their Personal Data will no longer be used for such purposes.

To determine if the Owner is processing Personal Data for direct marketing, Users can refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be sent to the Owner using the contact details provided in this document. These requests are free of charge and will be addressed by the Owner as promptly as possible, and always within one month, in accordance with legal requirements. If any Personal Data is rectified, erased, or its processing is restricted, the Owner will inform each recipient, if any, to whom the Data has been disclosed, unless this is impossible or would involve disproportionate effort. Upon the User’s request, the Owner will provide information about those recipients.

Additional information about Data collection and processing

Legal Action
The User’s Personal Data may be used by the Owner for legal purposes in court or during the stages leading to potential legal action arising from improper use of Cardinal Integrated Services Ltd or its related services. The User acknowledges that the Owner may be required to disclose Personal Data upon request by public authorities.

Additional Information About User’s Personal Data
In addition to the details provided in this privacy policy, Cardinal Integrated Services Ltd may offer additional and contextual information about specific services or the collection and processing of Personal Data upon request.

System Logs and Maintenance
For operational and maintenance purposes, Cardinal Integrated Services Ltd and third-party services may collect files that log interactions with Cardinal Integrated Services Ltd (system logs) or use other Personal Data (such as IP addresses) for these purposes.

Information Not Contained in This Policy
Users can request more details about the collection or processing of Personal Data from the Owner at any time. Please refer to the contact information provided at the beginning of this document.

Changes to This Privacy Policy
The Owner reserves the right to modify this privacy policy at any time, notifying Users on this page and potentially within Cardinal Integrated Services Ltd, or by sending a notice to Users through any available contact information. Users are strongly encouraged to review this page regularly, referencing the date of the last modification listed at the bottom.

If the changes impact processing activities based on the User’s consent, the Owner will seek new consent from the User, if required.

Definitions and legal references

Personal Data (or Data)
Any information that, either alone or in combination with other data (including personal identification numbers), allows for the identification or potential identification of a natural person.

Usage Data
Information automatically collected through Cardinal Integrated ServicesLtd (or third-party services used by Cardinal Integrated Services Ltd), which may include: IP addresses or domain names of the devices used by Users, URI addresses (Uniform Resource Identifier), the time of the request, the method used to send the request to the server, the file size received in response, numerical codes indicating the server’s response status (e.g., successful, error), the country of origin, details of the browser and operating system used by the User, time spent on each page of the application, the sequence of pages visited within the application, and other device-specific or IT environment parameters.

User
The individual using Cardinal Integrated Services Ltd, who, unless otherwise specified, is the same as the Data Subject.

Data Subject
The natural person to whom the Personal Data pertains.

Data Processor (or Processor)
The individual or entity, including public authorities, agencies, or other bodies, that processes Personal Data on behalf of the Data Controller, as described in this privacy policy.

Data Controller (or Owner)
The natural or legal person, public authority, agency, or other body that determines the purposes and means of processing Personal Data, including security measures related to the operation and use of Cardinal Integrated Services Ltd. Unless otherwise specified, the Data Controller is the Owner of Cardinal Integrated Services Ltd.

Cardinal Integrated Services Ltd (or this Application)
The platform through which the User’s Personal Data is collected and processed.

Service
The service provided by Cardinal Integrated Services Ltd, as described in the relevant terms (if available) and on this site/application.

European Union (or EU)
Unless specified otherwise, references to the European Union within this document include all current member states of the EU and the European Economic Area (EEA).

Cookie
Cookies are small data sets stored in the User’s browser that act as Trackers.

Tracker
Any technology (e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, fingerprinting) used to track Users by accessing or storing information on the User’s device.

Legal Information
This privacy policy applies solely to Cardinal Integrated Services Ltd, unless stated otherwise within the document.

Latest update: 04 March 2025

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